Dispatch Operator in Asheville, North Carolina, United States
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Mission Hospital

Dispatch Operator

Asheville, NC, United States
Regular Full-Time  4p-1230a  New
Category: • Job ID: 52442

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We are committed to providing our employees with the support they need. At HCA Mission Health System, we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Some of our unique benefits we offer include:

  • Student Loan Repayment
  • Tuition Reimbursement/Assistance Programs
  • Paid Personal Leave
  • 401k
  • Identity Theft Protection discounts
  • Adoption Assistance
  • Employee Stock Purchase Program (ESPP)


Job Summary: Responsible for communications into and within the hospital by use of the telephone switchboard, pagers, public address systems, and internal radio communications. Primary focus of the job is to respond quickly and courteously to all incoming calls, route these calls to the proper extension, and properly respond to procedures for emergency codes. Internal communications includes, but not limited to, the following departments: Maintenance, Shuttle, after hour Courier, Valet and Material Management services.Dispatch Operators also monitors CCTV and alarms (including medical gas alarms) for all of Mission Hospital and identified off Site facilities. Dispatch Operators will provide work orders for all maintenance and access requests and provide quick access restriction services for Mission Hospital.

Required Education: High School Diploma

Preferred Education: None

Required License: The following must be completed within six months of employment:1. Certification in Verbal Defense and Influence (VDI)

Preferred License: AAPCO Certification

Required Experience: One year experience on Microsoft Windows and completion of Windows Competency testing

Preferred Experience: Other courses and certifications that would promote job performance

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