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Using effective communication skills serves customers by answering or referring telephone inquiries, and/or by assisting the customer in person to support Housekeeping needs. Serves as a point of contact for Housekeeping software system. To be considerate, courteous respectful and polite to both internal and external callers, demonstrating the key values and concern and providing assistance as required.
Required Education: High School Diploma or Equivalent
Preferred Education: Associate's Degree or 2 years related work experience in Healthcare Field or telephone operator.
Required Experience: One to two years of experience working in customer
relations or other public contact field.