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Unified Communication Engineer - Senior

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Asheville, NC, United States

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Overview

Mission Health in Asheville, NC is looking for an experienced UC Senior Engineer to join the team!

 

The Unified Communication Senior Engineer is responsible to perform complex to advanced unified communications telephony support to support Unified Communication voice and video systems and equipment. Under minimum supervision is responsible for providing routine move add change requests as well as telephone programming to dial plans and dial route patterns. Responsible to respond to trouble tickets and work order requests to support customer requests for telephony and video support. Responsible for the programming and deployment of telephony endpoints and fax services. Utilizes software and hardware tools, identifies, and diagnoses complex to advanced problems and factors affecting network performance. Serves as Subject Matter Expert for telephony issues to support division and facility staff for all unified communications issues. Follows established procedures for supporting business service applications, routers, switches, servers, circuits and other computer hardware infrastructure. Applies technical skills and procedures appropriate for the position.

 

Education: Associate Degree Preferred

 

Experience: 5 or more years relevant experience required

 

Special Qualifications: CCNA or CCNA-Voice (Unified Communications) preferred

 

ABOUT MISSION HEALTH

Mission Health, an operating division of HCA Healthcare, is based in Asheville, North Carolina and is the state’s sixth largest health system. In 2018, for the sixth time in the past seven years, Mission Health has been named one of the nation’s Top 15 Health Systems by IBM Watson Health (formerly Truven Health Analytics). Mission Health is the only health system in North Carolina to achieve this recognition. Mission Health operates six hospitals, numerous outpatient and surgery centers, post-acute care provider CarePartners, long-term acute care provider Asheville Specialty Hospital, and the region’s only dedicated Level II trauma center. With approximately 12,000 colleagues and 2,000 volunteers, Mission Health is dedicated to improving the health and wellness of the people of western North Carolina. For more information, please visit missionhealth.org or @MissionHealthNC.

 

Mission Health is an Equal Opportunity Employer, and as such offers equal employment opportunities to applicants and employees without regard to race, color, religion, national origin, age, disability, gender, gender identity, sexual orientation, genetic information, protected veteran status or any other protected characteristic.

 

Facility: ITG
Job ID: 48126
Category: Information Technology
Contract: Regular Full-Time
Shift: 8a - 5p
Job Class: Regular Full-Time

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