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Job Summary: This role is responsible for providing support to the nursing units by assisting in the identification and replacement of staff required to fill known staffing needs on a daily basis. This is done by working collaboratively with the nursing supervisor to ensure that the nursing office allocates nursing resources in a fiscally responsible manner that is consistent with the individual unit productivity parameters based on unit census and patient acuity.This position also works closely with the nursing supervisor to coordinate the placement of patients both internal and external to the organization with the desired outcome of placing patients in the right bed the first time within the proper clinical service group.Clinical Resource Coordinators must demonstrate effective and professional communication via telephone, and face to face interactions with both internal and external customers. Communication from the Clinical Resources Coordinator to the House Supervisor is vital for the safety of the patient. Must be able to multitask which includes answering phones, maintaining accurate computer skills, timely and accurate information input into Patient Tracking software, etc. Provides excellent customer service and service recovery. Makes staffing adjustments on nursing units and recruits nursing staff to work additional hours as directed by the House Supervisor. Assists with unit projects as assigned.
Required Education: High School Diploma or equivalent
Preferred Education: Associate's Degree
Required License: None
Preferred License: None
Required Experience: Two years relevant experience in acute healthcare or office setting with a working knowledge of excel and office 2007/2010
Preferred Experience: Previous experience worked as a staffing coordinator /pt placement assistant or office assistant