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Responsible for coordination and scheduling of external office visit appointments and clinic appointments for all (PACE Program) participants. Schedules visits according to participant needs, Home Care Schedule, Transportation Manager requests, family schedule, and within the plan of care designed by the interdisciplinary team. Works closely with the Clinic, In-Home Services, Transportation Department, participants, caregivers and center staff. Also is responsible for maintaining an accurate report of all attended outside office visits including receipt of the office visit notes. In collaboration with Clinic Manager, ensures that all external provider orders, authorizations, and requisitions are accurate.
Required Education: High school diploma or GED
Preferred Education: Completion of courses in medical terminology and basic anatomy
Required License: N/A
Preferred License: N/A
Required Experience: Must have strong computer skills with ability to type at a moderate speed and maintain accuracy. Must possess excellent customer service and phone skills.
Preferred Experience: Two years in medical setting with frail elder population with strong emphasis on using and spelling medical terms. Knowledgeable with Microsoft Excel.