Mission Health
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EHR Support Analyst II

Asheville, NC, United States
Regular Full-Time  8-4:30 
Category: Information Technology • Job ID: 46755

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The EHR Support Analyst 2 serves as a key onsite clinical IT resource for facility implementation and support of a broad set of clinical applications. Primary responsibilities the leadership and facilitation of the facility's core clinical systems team on clinical IT activities, second level support as a broad clinical subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources, and leadership of new module/application testing and implementation for the facility.The EHR Support Analyst 2 facilitates and manages maintenance of facility-specific dictionaries and providesinput to and customizes based on division policies and procedures, training, and best practices for use within thefacility. This individual works with the Division EHR Support Specialist Team and facility core team members todevelop training materials and deliver hands-on training as needed, and to implement division standardization,utilization, integration and optimization plans for clinical applications. A EHR Support Analyst 2 may bededicated to a specific facility or may operate across a geographic zone and serve multiple facilities.



  • Bachelor's degree preferred


  • One to Three years’ experience in clinical application support or related clinical work experience


Licensing or credentials within specific clinical specialty preferred, if available.  Possession/Maintenance of specialty clinical licensure is strongly desired. Valid state driver’s license and proof of auto insurance, if applicable.



Mission Health, an operating division of HCA Healthcare, is based in Asheville, North Carolina and is the state’s sixth largest health system. In 2018, for the sixth time in the past seven years, Mission Health has been named one of the nation’s Top 15 Health Systems by IBM Watson Health (formerly Truven Health Analytics). Mission Health is the only health system in North Carolina to achieve this recognition. Mission Health operates six hospitals, numerous outpatient and surgery centers, post-acute care provider CarePartners, long-term acute care provider Asheville Specialty Hospital, and the region’s only dedicated Level II trauma center. With approximately 12,000 colleagues and 2,000 volunteers, Mission Health is dedicated to improving the health and wellness of the people of western North Carolina. For more information, please visit missionhealth.org or @MissionHealthNC.


Mission Health is an Equal Opportunity Employer, and as such offers equal employment opportunities to applicants and employees without regard to race, color, religion, national origin, age, disability, gender, gender identity, sexual orientation, genetic information, protected veteran status or any other protected characteristic.

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