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Role Summary: Provides leadership and management of a 24-hour operation (three shifts) inclusive of four facilities - Memorial Hospital, St. Joseph, Asheville Surgery Center, and SECU Cancer Center. This position works under the leadership of the Director and provides support and accountability to ensure the quality and cleanliness of the facilities. Supports all patient experience initiatives, a Great Place to Work and Practice and the Big(ger) Aim by developing and implementing consistent training, operational processes and practices. Ensures the safety and cleanliness of the hospitals by collaborating with Infection Prevention, all departmental partners and external vendors/contractors. Manages and controls financials which includes labor expenses, operating supplies and equipment. Communicates with team members and leaders across and at all levels of the organization as it relates to environmental services.Skills, Knowledge, Abilities
Required Education: Associates degree plus 2 years' experience in healthcare environmental services/ housekeeping experience or a GED plus 5 years of healthcare experience with (3) or more of those years functioning in a support services lead or supervisor capacity.
Preferred Education: None
Required License: None
Preferred License: Registered Executive Housekeeper (REH) or Certified Executive Housekeeper (CEH).
Required Experience: Experience in a similar role in hospitals with a minimum of 500 beds. Computer skills including word processing, spreadsheets, internet and intranet software, e-mail. Experience with bed Management software such as Capacity Management, Epic or others. Experience with checking and inspecting, and evaluating environmental cleanliness of Floor work, both by observation and through evidence based testing of surfaces using devices, products, and or processes (ATP meters, fluorescent gel products/ UV lights). Two years of technical experience in housekeeping/cleaning industry. Three years of EVS leadership role as supervisor or manager.
Preferred Experience: Three (3) or more years work experience as an inpatient unit housekeeper in a healthcare environment. Bilingual Skills. Experience managing culturally diverse groups of staff. Experience with JCAHO, Department of Health, or other regulatory auditing agencies. Experience in floor care cleaning- cleaning, scrubbing, stripping, finishing of hard floors. Hot water extraction, spotting, cleaning and interim surface cleaning (bonneting) of carpets/ or has program certification with an accredited cleaning agency such as the Institute of Inspection, Cleaning, Restoration Certification (IICRC).