Mission Health Applicant FAQ’s:

 

  • Do I have to have a resume to apply?
    • Resumes are preferred, but you may apply with an application as well. Please make sure you fully fill out the application and look for spelling errors. If there is limited information on the application, you may not be passed on to the manager. Your resume or application need to show how your skills and experience match with the job you are applying for. For an external application you would just click on the ‘External Applicants: Apply without a Resume’ on the job search page.
  • What is the process once I submit my resume/application?
    • Once your application is complete, a recruiter will review your credentials and make sure you meet the requirements for the posted position. If you meet the requirements, you will be passed on to the manager for review. The manager will contact you if they are interested in conducting an interview. If you do not meet the requirements, you will be removed from the position and you will no longer be considered for that specific position.
  • If I apply to one position, and I see there are 3 of the same positions open, am I going to be considered for all 3 positions?
    • No, no necessarily. Our system posts one opening for each open position we have. Some positions could have the same title but are in different departments with different schedules. If you are interested in all of them you would need to apply to each individual position. Please look at the postings carefully, including the details of shift or department would could vary on each posting.
  • Is there a limit to the number of positions I can apply for at one time?
    • No, but please make sure you are only applying to positions where you meet the qualifications.
  • What is Prophecy and do I have to do it?
    • Prophecy is a clinical assessment that is required for all RN, LPNs, and CNAs along with some other clinical positions. Please make sure you have time to complete the test. When answering, focused on patient and family centered care, customer service, and teamwork. Once only need to complete these assessments once for the same type of job (example: completed Prophecy for a CNA position can be used for all other CNA positions, but if you graduate and receive an RN you will take a new RN Prophecy test.)
  • What is Skill Survey and how often do I need to complete this?
    • Skill Survey is our reference checking tool. We ask that you input five references, two of which need to be previous supervisors/teachers/or instructors. They will take an anonymous survey about your work history/ethics. We usually check references for our top candidates, so if you are not selected for one job, we can use the same references for any other positions for the next 6 months. At that point you will be asked to complete a new survey.
  • Sometimes it takes weeks before I hear anything from HR or the manager. Why does it take so long?
    • Please understand that we receive many applications for each position, sometimes this number could be 75-100 for one posting. While we would love to talk with each candidate, that is not always possible. Once we review your credentials and send to the managers for review, they will contact the candidates they are interested in interviewing. This may just be 5-6 of the 100 applications that were received. You can log into your account and see if you are ‘under review’ or ‘not selected’ for the positions you applied to. We are diligently working to keep your status updated as soon as possible. You are also welcome to call HR Direct Connect (828) 213-5600 to ask for the status of your application, but they can only share limited information.
  • I have applied to a job before and by the end of the day I received an email that the job was filled. Why would it still be posted if the job has been filled?
    • We typically will keep the position open until an offer is accepted. Sometimes you could have just applied on the day another candidate accepted. If that candidate would have declined our offer, we still would have wanted to see your application.
  • I know that Mission has scholarships and can help with some tuition reimbursement. Can I go ahead and apply for a CNA position even though I have not taken the class and do not have the certification? This way Mission can help pay for my class.
    • No, you do have to currently have the certification or be presently enrolled in a CNA class with an exam date in order to be considered for a CNA position. Once you are an employee with Mission we would be happy to help with your continued education but in our clinical positions, you do have to have those certifications to be considered for the role.
  • I have applied to several of the same position and I keep getting ‘marked out’ of the position. What am I doing wrong?
    • Take a look at the role you are applying for in detail. Do you truly meet the requirements as outlined on the posting? Make sure that your resume or application refers to the requirements of the job you are applying for, and your experience is related to the job if required.
  • But I have a degree, shouldn’t that count in lieu of my experience?
    • We do consider a degree in lieu of experience in some cases, but not for every position. If that is something we can consider for that specific role, it will be clearly stated on the job posting.
  • The manager told me I have the job, when do I start?
    • The managers like to inform their top candidate they have been selected, but all formal offers will come from someone in Human Resources. There are a few steps we have to go through before we can make a formal offer to a candidate, which is why your official offer may be delayed or come after your verbal offer from the hiring manager. When HR formally makes the offer, you will discuss a tentative start date.
  • I have 3-4 years of experience so I should come in at the mid-point of the pay bands, right?
    • Think of our pay bands as 30 year career directly related to the role. The minimum would be someone starting out in their career, the mid-point would be someone with about 15 years of experience, and the maximum would be for someone with 30 years of experience directly related to the role. For example, if you were a retail manager for 10 years but decided to have a career change and becoming a nurse, you would be a nurse with zero years of experience. You would fall at the bottom of the RN pay band.
  • If I accept an entry level position now, once I become an employee can I keep applying to those higher level positions since those managers will know me better?
    • Mission does like to promote within but we do have a policy that you will be required to stay in your role for 6 months without any corrective action before you will be eligible to apply for other positions and transfer to a different role.